Frequently Asked Questions

1. How do I track my order?

If you provide your email address when placing an order, our system will automatically send a shipping notification to your email after the order is dispatched, including the tracking number.
Alternatively, you can check the latest status of your order on the "My Account" page.

If you encounter any issues, please feel free to contact us via email at service@cooljobsafety.com.

2. Does COOLJOB's online store support international orders?

Yes, our products can be shipped to most regions worldwide. If you encounter any issues during your purchase, please feel free to contact us via email, and we will actively assist you in resolving them.

3. When will you ship the order?

Generally, we will ship your items within 1-2 business days after receiving the order. If there are any issues, we will contact you via email.

4. Chat Live

Mon-Fri  8:00 AM to 12:00 PM